Check Legal Access Before Depositing
Our legal position starts with location and account eligibility: access is available where local law permits, and you should confirm that using the service is lawful for you before opening an account. We may ask for a valid phone number and verification details so the account
-
1
belongs to you and policy questions can be tied to the correct record. Payment references can include DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, but a payment rail does not change your legal duties. If a transaction needs checking, keep the receipt and
-
2
contact us through the account help route. We can explain the applicable account rule, request clarification, or direct you to the relevant policy wording. Indonesian access can also depend on changes in local requirements, so check this page again when your circumstances change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.